Job Summary: We are looking for an enthusiastic and knowledgeable Tour Guide to provide engaging and informative experiences for our guests. The ideal candidate will have excellent storytelling skills, a deep understanding of the tour locations, and the ability to create a memorable and enjoyable journey for visitors. Key Responsibilities: Lead guided tours, providing historical, cultural, and factual information about the destination. Engage guests with interesting narratives, answering questions, and ensuring a fun experience. Plan and organize itineraries, ensuring smooth logistics and time management. Ensure the safety and well-being of tour participants. Adapt tour content based on audience interests, age groups, and backgrounds. Collaborate with other team members, local vendors, and transportation services. Stay updated on new attractions, historical facts, and changes in tour routes. Handle any emergencies or unexpected situations professionally.

Sell tour packages and car rental services online and over the phone. Coordinate and ensure the smooth operation of tour packages and car rental services. Ensure compliance with company policies and regulations while maintaining customer satisfaction and service reliability. Address customer needs, requests, and complaints, taking necessary corrective actions when required. Communicate and collaborate with financial and relevant departments to meet customer requests and requirements. Provide necessary support and assistance to customers during their rental or tour experience. Perform quality controls and monitor production KPIs Find ways to increase the quality of customer service  

Job description   Responsible for managing financial transactions, budgeting, and ensuring compliance with accounting regulations within the tourism industry. This role requires close collaboration with tour operators, travel agencies, and hospitality businesses to maintain accurate financial records and support business decision-making. The accountant may also conduct field audits and financial reviews of tourism sites, ensuring financial integrity and efficiency in operations. Key Responsibilities: Financial Management: Maintain financial records, process invoices, and reconcile accounts related to tourism operations. Budgeting & Forecasting: Prepare and analyze financial reports, budgets, and expense forecasts for tourism projects and businesses. Cost Control & Analysis: Monitor tourism-related expenses, ensure cost efficiency, and provide financial recommendations. Compliance & Auditing: Ensure compliance with tax regulations, financial reporting standards, and industry regulations. Revenue Tracking: Oversee cash flow management, track ticket sales, accommodation revenues, and travel agency commissions. Field Audits: Conduct on-site financial inspections at hotels, resorts, tour companies, and other tourism establishments. Payroll & Vendor Payments: Manage employee payroll for tourism staff and process payments for vendors and suppliers. Reporting & Documentation: Prepare financial statements, profit and loss reports, and present findings to management. Risk Management: Identify financial risks and propose solutions to mitigate them. Collaboration: Work closely with tourism business owners, travel agencies, and government tourism boards to improve financial efficiency.  

Job description   A Rental Agent in a car rental company is responsible for assisting customers in selecting, renting, and returning vehicles while ensuring excellent customer service and smooth operations. The role involves handling reservations, processing payments, inspecting vehicles, and addressing customer inquiries or concerns. Key Responsibilities Greet customers and assist them in selecting rental vehicles based on their needs and preferences. Process rental reservations, agreements, and payments accurately. Verify customer credentials, including driver's licenses and insurance requirements. Explain rental terms, insurance options, and additional services to customers. Inspect vehicles before and after rental to assess damages and cleanliness. Handle customer complaints, inquiries, and requests professionally. Maintain accurate records of vehicle availability, reservations, and contracts. Coordinate with the maintenance team to ensure vehicles are clean, fueled, and in good condition. Upsell additional services such as GPS, insurance, and vehicle upgrades. Assist in managing the fleet and tracking vehicle returns to maintain availability. Follow company policies and legal regulations regarding vehicle rental.  

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