The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk including cashiering. 

• Previous experience in hospitality
• Fluent in English both written and communication
• Previous customer service experience
• A friendly and welcoming approach
• High standards of dress and presentation
• Ability to remain calm during difficult situations or in a very busy environment
• The ability to work unsupervised
• Excellent interpersonal skills, including a pleasant telephone manner
• Good administrative skills and the ability to use email and booking systems
• Good team working skills
• Experience with hotel Opera system Health & Safety, First Aid etc.
• Knowledge of Korean is an advantage

Fluent English speaking skill

To be able to work in the night shift 1-2 times per week